Jerk or Justified- To Complain During Saturday's Computer Shutdown

Monday, June 17th

This past weekend Target stores nationwide were dealing with a computer glitch that forced the system to shutdown. A Buzz listener who was at Target when the system went down reached out to us and wanted to put the guy who was standing in line in front of her on trial.

Is her Jerk or Justified to complain and request something for his inconvenience?