How to talk to your kids about the everyday stresses of life

Thursday, June 21st

Today we talk to the great people at Hillside Family of Agencies about the many services they provide including their outpatient program.

Transcript - Not for consumer use. Robot overlords only. Will not be accurate.

Hello thank you again for joining me I am Cheney ladders and this is neighbors in need. Our guests today are from the hillside seemly ad agency we have Maggie Cortese who is that clinical supervisor. Enjoy iPhone is the practice manager income patients services thank you for being here. Think you're having us are so we are all familiar with the hills. A team may be agency's top on TB being in Rochester I mean it's like forever right yeah I had salon time we've been working with analysts for over a hundred needy sixty's yes so we are Geary familiar with the name hillside. Don't have direct contact with you guys aware don't know somebody who does can you explain you do. Every year we work with and serve over thirteen thousand people. In the community and residential facilities. And academic programs. And community service taxes mark scholarship programs. So we can about reach all over the place. Wherever that needs. We have a Avant hillside has a comprehensive service so like make was saying that we residential it service child welfare with Foster care we provide an answer to help families keep children in homes that they are not placed in Foster care. In the juvenile justice program they treatment I mean we we kind of have an array of services yeah to meet the needs of the community. It is hard to just explain okay here and once sentences what we do right did you do so much as you everything and are you a big doings so much for so many prayers. So the focus today would be the outpatient. Services wrecked. And so let's get into that a lot of that what do we need to know what how can the community help in which we be aware. Police have a hillside we have an outpatient mental health clinic at the children and families clinic. I'm in there we service children adolescents and their families we provide counts playing as well as medication management. So we have licensed mental health professionals. That are all trained on evidence based. Treatment modalities. We become focus cognitive behavioral therapy which is evident space to work with children who have. Trauma we do DB key the dialect of behavioral therapy which is. Evidence based treatment to really help children who have just had difficulty self regulating their emotions. So I think. You know one of the things that for me stands out with hillside in outpatient clinic. Is that the staff are all trained in new rising evidence based treatment models which is not standard in the outpatient community. Our own because it is very expensive to get trained in these modalities. As a lot of organizations don't have the funding to invest in their clinicians and the fact that. We'll site did it does speaks volumes to their commitment to ensuring that the community receives the best quality care as possible. So I think that or are outpatient clinic is I think one of the things that really makes a stand out. In the students the children Annie you are working with. Is it wrong to say that most. Have traumatic instances in their life you know that they do need to know how to deal with. Yes yes you know I hate to say it we are determined desire I think unfortunately nowadays it is being children and teenagers in this society particularly schools and it's traumatic. I mean you know going to school every day I'm worried about shootings and and things like that around so he has. Life is dramatic in culture we're in right now but yes a lot of our children have experienced trauma are multiple traumas some of them. Barry now and you know for abuse neglect to maybe violence in their community to violence in the home. So debate yes. Dramatic and as well as just difficulty kind of regulating their emotions. Yeah and of managing. And this. Which teens in general have difficulty when I mean very much death just learning how to ask you you know deal with some of these emotions and your right coupled with all these other. Things that are happening behind closed doors are things that we're not a wherever we've never experienced that these young kids are. Can't even imagine. That is wonderful that you guys are there and my goodness how do you. As the professionals as a one helping these kids deal with facts these stories must be so heartbreaking. As you know we hear a lot of. Very very heartbreaking stories and we really emphasized that the clinic health care. And supporting each other I am very thankful to be part of a really really great teen where we can always go to each other we've had a difficult situation and there we need to problems offered just and the senate for a second yeah in between sessions and I think that culture. You know is very very important in an outpatient clinic any human service just at. Have the support of your peers. That really emphasize self care. I mean could last through at the last thing that I been in and find positives that are out there really important. Now when you say outpatient these are not the kids that live at hillside crisis they just come in and gets it now hollow can be obtained services. We if you guys if we do you sense that our child our child at school or somebody might need a little lecture attention. We have come open access walk in hours of Monday through Thursday from 930 to 1230 knowledge and we would have to do his collar service and recreation department and that's. 2567500. And aren't that they were just given some pretty basic. I demographic information and an insurance information and then they would set them up and our system and and they can come in and any one of those days and be seen. Every once a while we might have to says scheduled or we DS and flexibility with our schedules. On the we do have those open access powers and parties that week. This. Rules. Really. And feel like they're pro active when it comes to picking out students who might have. A little bit more attention that they need that they crave but do you sense that too we actually have three satellite. Offices in three schools throughout the right to sound area and so we have nations base there for a reason. So they see the children in the school during school hours. And they do therapy Christ's intention to there's definitely a need in the schools having the clinician on site I open the schools have embraced because. You have immediate access to mental health professional. And to help manage. Crises as they come in to help children and that are in the schools. We're here with mega enjoy from the hillside premium agency's head. Talk a moment about. How do we go about because you did mention your way that our kids are just dealing with so much now I mean week. Kind of dealt with a lot when we were growing up but that might pails in comparison to our kids now. So is there advice that leaking giver how do you approach your child. When. You see good news saying another school shooting. Let's start there because that's the one thing that will impact a lot of kids or you see violence you know I I think first and I'm speaking as a clinician and announce us apart. You have to as a parent or an adult caregiver become too with the conversation. And I know from you know as a parent I just like my children probably struggle in school with fear of economic conflict. Something and that that happened today as apparently to their kids off everyday. Induces little in the back of your head means something gonna happen at school. So you as a parent you have to kind of recognize and acknowledge their own anxiety. And and be able to kind of process that. And to be able to be comfortable and having just those conversations and. You know as you're watching television you watching the news in these things come up saying to your child know what you think about. How does that make you feel and again like we said some children aren't very verbal and most teens over the yeah. But if you know I'll sign I am I at a price of front. Larry right. Giving them their permission that OK but if you ever do you wanna talk I know that this is probably very confusing and overwhelming it's confusing for me is an adult I mean I didn't allowing kids to CST vulnerable. And say we as parents because I think some guys. We as parents want to appear as if we have everything under control that we know everything because we want our children to have that security but the reality of witnesses. Very to focal for all of it to recognize that you know I'm struggling with the understanding what's going on too so it is okay so that most definitely lets your child and your Hume. And I'm in net you're vulnerable to that's how we were out right now we're not raised that way and no way to my dad show any sense on a bell right I pick itself up again as a parent. But no but you had to be able to say yeah I'd it this is very confusing for me to list are in Atlanta we can talk about it. And we can kind of figure this out at a and then that also that the Barney in the attachment there and that you're kind of late. It child has permission to be vulnerable so you showed vulnerability to child. That allows him or her to be vulnerable with Hewitt say you know let mom or dad this really is and I'm struggling. And I think that that that's the key pieces that it in these two honest conversations. But it is difficult is very to have an is that how you approach the situation with the kids that hillside right. As therapists we do that and I think we we also work because again recognizing that with children you don't work in a vacuum children live with families you know see them once a week for an hour. So it would be crazy to think that coming to see us once a week is gonna fix it so we really involve the parents of the caregivers because bladed a subject matter experts have their children in their home and so. Involving the parents in the session so that exactly for that they we can coach them as well again parents have. I am anxiety they have stress or they need to be able have a place as well it that they can kind of process with a professional how delight. The dresses and you know so we integrate the parent in the sessions so that the parent also has an opportunity to receive that support. Arm and how to best manage their child their children's behavior. Some parents were not an auto body shop he can't drop you can often look IE when he sticks like this is a family issue and so we need your involvement. You're the most important person in your child's life. It you're going to be no one's gonna have a significant impact in helping puts correct the behavior so you're involvement is is. Is important I think tonight parents get afraid they're gonna be blatant. Or at that it's and they and so it's again. Can you blame yourself so I don't wish out the deadly act unguarded and what did I do wrong I had something wrong I do something right. So they don't show up for fear of judgment and so it it Wii is commissions you know make sure that it's a judgment freeze our own and so that when the Paris that we meet with often parents alone without the children. So that we can kind of assess. And see what's going on that think a lot of times it is apparent fear of being judged. Now I am hesitant at heart mean south trying to take that stigma away for Edmonton they would it's not about huge being good or bad. You know it's about us working together to help if and the unit out. Now what would you suggest now and this is something they were talking about and it feels good to talk more about the mental health. Issues out there and this stigma you mentioned Cigna listing not around that. It feels good they were actually broaching the conversation and in talking about this but what would you. Say to parents. Because this is a big struck now mean these kids things weigh heavier on these kids they don't know how to deal with you know were. How do you recognize mental health issues and what you say is apparent like as a parent. And trying to to make sure that I had my hair yeah how do you do though is. Check ins and what do you say in that it I think ill liquid joyous. I think it's really just being open and you know and the more you have those open conversations and come from a place of curiosity I think that's silent or end up her parents his. If you start to not Alan you know show this curiosity no judgments that the kids. Start to feel comfortable with just coming and sharing and having that open dialogue it'll be easier to just say hey Ed. I've noticed you seem a little offering is everything okay in the cattle feel. More comfortable having those conversations because that environments parity and established. Him. I think another partly choices modeling you know making her as a parent. You're getting helped Unita in the supports Unita and checking in with yourself mixture here okay. A lot of names at Stanley's comment in working with and then. The parents saying you know I'm struggling but they don't have time for myself. Because I have to take carriages in it and like it and the way they re all those other stresses you referred to join how to pay the bills ansari is the biggest Strasser an a lot of him instantly though I mean it's bedtime for yourself because you know what we've found is that parents. And other caregivers aren't taking care of themselves and being the strongest they can be mentally emotionally. They're not going to be able to remodel that and provide that their kids so it's a whole family's. And that's why it's important to get him is involved. On get community supports involve schools. You know any adults and people in your lives just reaching out meat can actions. Speaking of support. What can we do as a community to help you guys Claris the hillside human agency. What more can we do to help you guys. I think. This what we're doing two days having conversations I think the statement has meant. I think knowing. Continuing to kind of promote. The resource is in the community whether it's health or other providers and community. But kind of is continuing to have this conversation I think that. In terms of Lyonnais who we is many don't have a until as a result of the tragic incidents but this is an ongoing ever flowing. I am conversation and so I think it's is kind of keep being. It out there and an allowing it. Two man beats me. Because any negative cases that might misnomer secrecy. About it is it's and he mental health is just like any other medical condition diabetes cancer and yeah I'm Virginia. We there's no shame in that they're released. So I think it's as Jane how are ongoing conversations and he where. Let our children are facing an animated images. My mom thank you very much making Cortese clinical supervisor enjoy died on the practice manager an out patient services as the hillside family of agencies. Thank you so much for big east thanks Cathy that's.